Frequently Asked Questions
Everything you need to know about booking exams, vouchers, and working with PrimeCerts.
PrimeCerts manages the entire exam booking process. We handle vendor registration, identify the best available test centre or online proctored slot, confirm your preferred date, and support you through to exam day.
PrimeCerts supports 200+ certifications across all major vendors including AWS, Microsoft Azure, Google Cloud, Cisco, CompTIA, PMI, ISACA, (ISC)2, EC-Council, Salesforce, ServiceNow, Kubernetes, Scrum.org, Scrum Alliance, HashiCorp, VMware, and many more.
Yes. PrimeCerts offers discounted exam vouchers for many major certifications. Availability and pricing vary - contact us via WhatsApp for current voucher pricing.
Standard bookings are confirmed within 24-48 hours. For urgent requirements, expedited booking is available within 4-6 hours.
Absolutely. All transactions are processed through PCI-DSS compliant payment gateways.
We offer re-examination booking support at a discounted rate. Some packages include a retake voucher.
Yes. PrimeCerts serves candidates in 85+ countries, coordinating exam bookings at Pearson VUE, Prometric, PSI, and online proctored platforms globally.
Yes. We provide guidance on CPE tracking, renewal exam booking, and approved renewal activities for major certifications.